Frequently Asked Questions (FAQ)

No, the results will not be correct. Please ensure that your tax forms and instructions display the same calendar year for which you are filing your return. If you are filing your taxes before the April 15th, 2026 due date, for example, you most likely want the 2025 tax forms and instructions. The IRS and most state tax departments will publish their forms by January 15th on a good year. They don't follow the same schedule, nor do they set a pre-determined publish date. Sometimes we just have to wait.

Please realize that we retrieve the forms direct from the publisher, the state or federal government. If they don't look, print, or work right, your browser or printer is most likely the culprit. Here are a few PDF viewing and printing tips from our own experience over the years:

1. Save the PDF file to your desktop, then, open with Adobe Acrobat Reader. Most browsers will try to open the PDF files for you. You don't want that feature for income tax form preparation.
2. Printer page sizing should say Actual Size and not Fit, Shrink, or Scale to Fit.
3. US Letter size 8.5 x 11.0 inches is preferred. A4 paper size is certainly understandable if you are overseas and don't have access to US Letter size paper.
4. Deselect any Save Ink, Save Toner, or draft-quality printer settings if the words and form lines are not crisp. Try printing in black and white if grayscale or color seems too light.
5. View our site and PDF files with Microsoft Edge if you are failing with Chrome, Firefox, or Opera for example.
6. If you insist on using Chrome, Firefox, or Opera, then install the Adobe Acrobat browser extension which allows you to "Open In Acrobat Reader" with one click.

No. Income Tax Pro does not mail tax forms, instruction booklets, or printed copies to visitors.

You can request federal forms and publications by US mail from the IRS. For state forms, contact the state revenue department listed from our state tax forms page.

Yes. If you receive a browser warning from McAfee WebAdvisor, for example, click the McAfee WebAdvisor icon on your browser toolbar and View Site Report. Our web reputation should be labeled as Minimal Risk, the best safety rating. If you see this rating higher than that, please do let us know.

Like many websites, Income Tax Pro may display advertising and link to third-party websites. Use normal caution before clicking ads or leaving IncomeTaxPro.com. Please contact us if you see a suspicious ad or related issue that should be reviewed.

Yes. We do not alter the printable PDF files in any way, they are retrieved directly from the publisher. The information you enter into the PDF files can't possibly be viewed by us.

No. Income Tax Pro began in 2005 as IncomeTaxPro.net, originally as a way to organize federal and state tax forms, instructions, and related filing information. After the 2024 tax season, the site moved permanently to IncomeTaxPro.com.

The site continues to focus on federal tax forms, state tax forms, and income tax rates, brackets, and calculators.

If you filed through tax software, start by logging into the tax software account used to prepare the return. Look for tax return documents, prior-year returns, downloads, print options, or account messages from the software provider.

Income Tax Pro does not have access to returns prepared through TurboTax, H&R Block, TaxAct, or any other tax software provider. If a tax software company rejects your email address, login, password reset, or support request, you must contact that company directly.

You can also request a copy or transcript from the IRS. See our federal tax forms and state tax forms pages, or look for IRS Form 4506 and Form 4506-T when you need a copy or transcript request form. Please do not email your Social Security number, tax return, or account login information to us or anyone else.

The IRS may reject or not accept an e-filed return for many reasons. Common causes include a misspelled name, incorrect Social Security number, wrong prior-year adjusted gross income, a dependent already claimed on another return, or a form that is not eligible for e-file in your situation.

If you used tax software, review the rejection message inside the software account. If the error can be corrected, the software may let you fix the return and submit it again. If you cannot fix the issue electronically, you may need to contact the IRS, contact the software provider, or print and mail your return before the taxes due date.

Income Tax Pro does not transmit e-filed returns and cannot see why TurboTax, H&R Block, TaxAct, the IRS, or a state tax agency rejected your return.

Filing electronically and choosing direct deposit is generally the fastest way to receive a federal tax refund. The IRS says most refunds are issued in fewer than 21 days, but some returns require additional review and may take longer.

Paper returns take longer. The IRS says mailed returns generally take 6 or more weeks from the date the IRS receives the mailed return. Refunds involving the Earned Income Tax Credit or Additional Child Tax Credit may also be delayed by law until mid-February.

Refund timing can also depend on bank processing, identity checks, filing errors, amended returns, injured spouse claims, ITIN applications, or other review issues.

Use the IRS Where's My Refund? tool to check federal refund status. The IRS generally makes refund status available 24 hours after it receives a current-year e-filed return, 3 to 4 days after it receives a prior-year e-filed return, or 4 weeks after a paper return is filed.

You will need your Social Security number or ITIN, filing status, and exact refund amount from your return. State refund status is handled separately by each state revenue department.

Visit our free income tax software page for tax software options that may help you prepare and file a return. During tax season, tax software providers often offer customer help through chat, account support, help centers, email, or other support channels.

Taxpayers can also look for IRS Free File, VITA, TCE, paid tax preparers, CPAs, EAs, or tax attorneys depending on the complexity of the return and the type of help needed.

You can pay the IRS by debit card, credit card, or digital wallet through IRS-approved payment processors. A convenience fee or processing fee generally applies.

Most state income tax departments have similar online payment options listed on their websites. Visit the applicable state from our state tax forms page to find the state revenue department.

Many income tax software providers allow free e-file of the IRS or federal tax return and charge an additional fee to file the state income tax refund or balance due. It is your decision to make whether you pay the additional fee or not. If you like the tax software, find that the convenience is worth the price, or find the add on features to be helpful, then why not. Many people worked hard to make the software available to the public.

Some tax payers will not qualify for e-file, to transmit their tax return through the electronic filing system. While considered rare, you might find yourself in this situation if the following apply to you: live outside the US, earned income from multiple states, for some states when your filing status is Married Filing Separately, filing not so common tax credit forms, and if you received a waiver from the IRS.

If you do not qualify for e-file, you may need to print and mail the required forms yourself. Review the instructions from your tax software, the IRS, or your state tax department before mailing the return.